greetings We have a NFR set in Turkey and have been making improvements for 4 years. But we did not have a direct dealership in russia We can not download the new version of the platform what do you suggest
We want to keep our platform license up-to-date and keep up to date with the development of the download permission. Do we have to be a partner for the solution?
Ercan, the right way to update your license is contacting the authorized partner that provided the previous license (1TC). Your company does not have to be a 1C partner.
And just for the record, 1TC is not the only partner authorized to sell 1C:Enterprise licenses in Turkey. Currently there are five.
Ercan, can you please post us a screenshot of the error you get when you attempt to download the platform? (or send it to int@1c.com, whatever you prefer).