1c:order did not run on Android 4.2 OS

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#1
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I installed 1C: Order on Samsung Trend S750. This mobile application did not run and it is very difficult to install.
Could any one advise me about this bug?

 
#2
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Timofey Bugaevsky
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Hello, Ninh Giang Thi!

Can you please provide versions of 1C:Orders and Android on your mobile? Plus a screenshot of the error message that you see.

 
#3
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I do not have screen shot. It do not run. I try to install on samsung trend s750 and Asus fonepad 7. One can not install and one do not run.

 
#4
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Timofey Bugaevsky
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I'm sorry, but I can't find samsung trend s750. As for Asus fonepad 7, it has Android 4.3.
Which version do you install, ARM or x86?

 
#5
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I installed both of version.
And one more problem is when I use "AttachIdleHandler" function to start syncronize automatically, then multimedia tools such as "take photo, get location" is disabled, why is it?

Edited: Ninh Giang Thi - Jan 05, 2015 06:42 PM
 
#6
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No one can solve this problem?

 
#7
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Timofey Bugaevsky
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Hello, Giang Thi!

Did you create your own mobile application on 1C:Enterprise platform?
We need more information on the device where multimedia tools become disabled.
And how do you know that they are disabled?

 
#8
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I will send my configuration to you, i create it base on 1c order configuration. i have used AttachInHandler procedure in Configuration Onstart procedure . If I clear it, Location toos will normally run. Can you give me your email?

 
#9
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Timofey Bugaevsky
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Sure, please send it to int@1c.com. Thank you very much for your cooperation!

 
#10
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Timofey Bugaevsky
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Hello, Ninh Giang Thi!

I have received your configuration and currently trying to reproduce your problem.

Regarding the installation issues, there might be two problems:

  • when you install invalid version (x86 instead of ARM or vice versa), Android does not even start the installation
  • when you install the valid version, sometimes it can say that some libraries are not available. In that case try to delete the application and install again.
Hope this helped.

 
#11
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Thanks for your advise.
And one more question that does the "AttachIdleHandler" procedure concern to Location tools are disabled? Can I use this procedure in my application in order to start syncronize automatically?

Edited: Ninh Giang Thi - Jan 16, 2015 10:06 AM
 
#12
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Timofey Bugaevsky
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Hello, Ninh Giang Thi!
I'm afraid, that you are assembling the application incorrectly, that is what causes the problem, but I'm still investigating this. Please try to assemble using 1C:Enterprise Mobile platform 8.3.4.76.

 
#13
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Timofey Bugaevsky
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If you are using 1C:Enterprise platform 8.3.5, you need to set Required mobile application permissions.

Please, see how to do this in Designer mode on the attached image.

 
#14
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Thank you for your help, Timofey.
I will try to fix my application.

 
#15
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Thank you Timofey. I am done. All functions is normally performed.

 
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