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MSI Error 1:2711 2:Tr
#1
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Joined:: Oct 30, 2012

Hello,
I am trying to install 8.3.6.2014
My version is : 8.3.5.1517

But I can not install 8.3.6.2014
I attached error page

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#2
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Hello, Ali OZCAN.

Please try 8.3.6.2041 do you have the same problem with it?

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#3
Just came
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Joined:: Oct 30, 2012

I tried 8.3.6.2041, but still same problem...

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#4
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Thank you for the information. I'm trying to reproduce the issue.

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#5
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Hello, Ali OZCAN.

To understand what causes this problem, we need setup logs. To get them, please execute following command in the installation files folder:

setup.exe /debuglog c:\temp\log.log

After this, please send c:\temp\log.log file to int@1c.com so we could assist you.

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#6
Just came
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Joined:: Sep 2, 2015

Hi!
I have a same problem, but instead "Tr" - "German".
Was this problem solved?

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#7
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Hello, Alex Linchuk.

To understand what causes this problem, we need setup logs. To get them, please execute following command in the installation files folder:

setup.exe /debuglog c:\temp\log.log

After this, please send c:\temp\log.log file to int@1c.com so we could assist you.

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#8
Active user
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Joined:: Jul 28, 2015

Hello everyone,

I don't know why is effect this msi error and my sollution each other, but İf you'll delete conf.cfg file in
C:\Program Files (x86)\1cv8 path this problem disappear.

Timofey, Could you explain it to us?

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#9
Just came
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Joined:: Sep 2, 2015

It's working! :D
Thank you very much!

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#10
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Hello, Mehmet Tuğrul SARIÇİÇEK.

Thank you for the workaround.

I was asking for the log file to clarify the situation. Unfortunately I can't say what is wrong without it.

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