Desktop version

Main > Forum > 1C:Enterprise Platform > 1C:Enterprise – Business applications platform > Web Client File Operations

Forum

Search UsersRules
Web Client File Operations
#1
Active user
Points:: 0
Joined:: Jan 29, 2013

Hi 1C,

Adding files to the web client. However, the inserted file does not open. I've also tried Firefox, Chrome and Explorer. Also added to the 1C plugin during file insertion. Can you help me?

Profile
#2
Administrator
Points:: 0
Joined:: Dec 4, 2017

Dear Burak Uyanık,

What version of 1C:Enterprise platform do you use?

Best regards,
Vladimir Gurov

Profile
#3
Active user
Points:: 0
Joined:: Jan 29, 2013

Hi Vladimir,

I'm sorry for the late reply.
1C: Enterprise platform version 8.3.13.1644

Profile
#4
Administrator
Points:: 0
Joined:: Dec 4, 2017

Dear Burak Uyanık,

Could you please record a video of your actions on adding files of various formats and trying to open them and send this video to us?

Best regards,
Vladimir Gurov

Profile
#5
Active user
Points:: 0
Joined:: Jan 29, 2013

Hi!

Dear Vladimir Gurov

1C works as web client.

Profile
#6
Administrator
Points:: 0
Joined:: Dec 4, 2017

Dear Burak Uyanık,

Thank you for the video. Now we can see what happens from the user perspective.

To be able to locate the root cause of the issue, we need a copy of the infobase (.dt file) where this behavior can be reproduced.

Best regards,
Vladimir Gurov

Profile
Subscribe



© 1C LLC. All rights reserved
1C Company respects the privacy of our customers and visitors
to our Web-site.