1C:DN > Forum > 1C:Enterprise Platform > 1C:Enterprise – Business applications platform > 1C Mobile Client Server Error


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Bahrom
#1
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Sep 28, 2025 10:14 PM
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Mobile Phone: Samsung Galaxy Note 10+, Android system
1C Mobile Client version: 8.3.25.60

I am successfully connecting to the Web Server, then signing in successfully. When I try to open Catalog "Product" or other objects I am getting an error in the attached image file.
 
Bahrom
#2
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Sep 29, 2025 03:03 PM
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On web browser (Chrome), however, no such error, everything is fine.
 
Aleksandr Biryukov
#3
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Sep 30, 2025 10:32 AM
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Hello Bahrom,

clarify please which 1C configuration you are using?
 
Bahrom
#4
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Sep 30, 2025 03:27 PM
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New configuration, with SSL merged.

1C:Enterprise 8.3 (8.3.24.1819)
SSL: 3.1.10.386
 
Bahrom
#5
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Oct 03, 2025 04:53 AM
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I added following into web.config file

Code
   <system.web>
      <customErrors mode="Off"/>
   </system.web>


Now the error says "A potentially dangerous Request.Path value was detected from the client ( : )".

In browser I see this error when I open a report.

In 1C Mobile Client (version: 8.3.25.60) On all objects while opening them.
 
Aleksandr Biryukov
#6
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Oct 09, 2025 08:32 PM
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Hello Bahrom,

also, please clarify—are you using the "1C Mobile Client"?

It's worth noting that the mobile platform comes with a variety of files, but we specifically need the mobile client file (see screenshot).

This may be the reason for the error...

Also describe how you published the program on the web server? "Administration" -> "Publish to web server"?

Download Pic_1.png (36.08 KB)
 
Bahrom
#7
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Oct 10, 2025 09:47 AM
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Please, see the device info in the attached file.
ChatGPT says "Your phone’s Exynos 9825 is a 64-bit ARM processor — specifically based on the ARMv8-A architecture.". That is the reason I installed 1cem-client-arm64.apk.

See the attached files how I am publishing the conf. After publishing I am restarting the Web Server.

But the error still persists.

Edited: Bahrom - Oct 10, 2025 04:47 PM
 
Bahrom
#8
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Oct 10, 2025 10:32 AM
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I installed 1cem-client-arm64.apk
 
Aleksandr Biryukov
#9
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Oct 12, 2025 02:56 PM
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OK.

Then let's try the following:

Try running the mobile client on a clean 1C database, without using SLL.
 
Bahrom
#10
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Oct 12, 2025 07:18 PM
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I tested a new database without SSL. The error persists!
 
Aleksandr Biryukov
#11
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Oct 14, 2025 11:30 PM
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Hello!

What web server are you using?

Also, could you  install 1C mobile client on another device and try it there?
 
Bahrom
#12
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Oct 15, 2025 01:19 PM
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My Web Server is Internet Information Services, aka IIS.

Quote
could you  install 1C mobile client on another device and try it there?

I am getting this error not only on my mobile phone but also on the computer where I installed the 1C Server and on other several computers. See the screenshot.
 
Bahrom
#13
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Oct 15, 2025 01:32 PM
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I asked ChatGPT about this error. See in the attached files its answer.
 
Bahrom
#14
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Oct 15, 2025 01:33 PM
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And the last file
 
Aleksandr Biryukov
#15
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Oct 20, 2025 02:41 PM
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Quote
Bahrom wrote:
I am getting this error not only on my mobile phone but also on the computer where I installed the 1C Server and on other several computers. See the screenshot.

Hello!

You previously mentioned that the error occurs only when working from a mobile device, and that it does not appear when accessing the database through a browser.

Now you’re saying that the error also occurs when using the browser — is that correct?

The reason this is important for me to know is that it will help me understand where to look for the issue — whether it’s in the web server configuration, the mobile client, or somewhere else.
 
Aleksandr Biryukov
#16
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Oct 20, 2025 05:40 PM
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Hello Bahrom,

I believe the issue is related to the web server settings...

Please try performing the actions shown in the screenshot.

Download Pic_1.png (73.64 KB)
 
Bahrom
#17
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Oct 20, 2025 08:29 PM
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Nice job!!! Thumbs up!!!

Problem solved!!!
 
Aleksandr Biryukov
#18
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Oct 21, 2025 10:51 AM
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Excellent! :-)
 
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