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... the needs of the customer, or to supply the system with the source code for users to be able to rewrite the system as per their needs. The second option does not free the supplier from the need to release updates, as the system needs to develop and support new features in order to be competitive. Another important question is the choice of a programming language for an ERP system. The major part of an ERP system is the business logic, for which regular programming languages (like C++) don’t always ...
Example of choosing server-side hardware characteristics
... extrapolate the hardware component utilization of some live system (called Model) to our system, assuming that the model system users utilize the hardware components to the same extent as our users will. The VIB project was carried out with Extended TechSupport provided by 1C, so we asked 1C experts to find a comparable 1C:DocFlow system we could use as a Model. They gave us an access to hardware characteristics and hardware utilization of live 1C:DocFlow which 625 users performed approximately the same ...
Example of general performance issue resolving
One of the most important issues solved for Vietnam International Bank (1c-dn.com/support_info/portfolio/ets-vn-1vs-vib/) (VIB) was severe performance insufficiency reported by everyone who tried to use the system during its acceptance testing. Literally every user action (like opening a form or refreshing a list) used to take a few ...
How to request help with 1C:Enterprise technical issues
... specific question or issue on the forum, you can add a new topic or question. Simply click the Add new topic button on the top right of the main Forum page and fill out the fields appropriately. You must be logged in to add a new topic. 3. Submit a support ticket on the 1C:DN Support page (http://1c-dn.com/support_info/). This option is reserved for potential software problems versus usage questions. Therefore, you must be logged on and also have valid authorization. If you have valid license authorization,...
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