Availability of technologies for downtime-free industrial support and for the update of the installed solutions is of utmost importance for the developers and users of accounting and management automation systems. A great deal of attention is paid to this level of service within 1C:Enterprise.
If the user has not modified the applied solution, 1C:Enterprise will install the updates provided by the developer (new releases, editions, versions) in fully automated mode.
Synchronization of changes
If the user has modified the applied solution, these changes will be synchronized with the update provided by the supplier of the initial standard solution, but the changes introduced by the user will be preserved.
Support options setup
This is a useful feature implemented in 1C:Enterprise 8 for standard solution suppliers to control how users change certain configuration objects. The supplier can define objects critical in terms of further centralized support — for example, if such modification would conflict with the accounting methods supported by the supplier. 1C:Enterprise 8 allows user modification of such objects only after the user performs the "cancel support" operation on the objects.
Multilevel support for applied solutions
In practice, the user may employ any of several 1C:Enterprise applications supplied and supported by different providers, both independently or simultaneously. For instance, the developers of specialized industry applications usually base them on standard 1C solutions. The multilevel support option is provided for such scenarios.
Comparing and merging applied solutions
The "compare and merge configurations" feature is supported in applied solution update mode. When the applied solution is updated, both changes introduced by the user in relation to the configuration supplied and the changes introduced by the supplier in the new release (as compared with the previous one) are shown.
The "compare and merge configurations" feature is of vital importance in the process of the development of applied solutions. It can be used to easily and correctly incorporate elements from other configurations into the application being developed, to synchronize the solutions under development, etc. Among the options supported by this feature are the following:
- Item-by-item comparison of metadata from both configurations. The comparison can be performed to the level of properties and single elements (procedures and controls).
- Building comparison reports.
- Visual comparison of modules and forms.
- Setup of merge modes: the developer can specify the priority with which the objects are to be included in the united configuration.