HASP not found (-10) windows 2008 R2



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#1
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Company: 1-V System JSC (1VS)

This error "HASP not found (-10)" has been encountered when installing the License Manager on Windows Server 2008 R2 Standard.

I installed the latest drivers posted on the Safenet website (Sentinel HASP/LDK Windows GUI Run-time Installer).
Then installed the HASP LM 8.32

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#2
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Timofey Bugaevsky
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Hello, Tran Thang!
You need drivers of HASP 4 for UBS dongles. They are supplied with 1C:Enterprise platform, so you need to find 1C:Enterprise 8 folder in All programs and then in Advanced folder click Install HASP Device Driver. But first remove the new one that you installed previously.
Please see Addition 2 usb license key in one server topic for more details.

 
#3
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Hello Timofey Bugaevsky!

i attempt to do:
- Unistalled completely drivers in Control panel - Programes and features
- In Device manager also uninstalled drivers SafeNet Inc. USB key, SafeNet Inc. HASP key, SafeNet Inc. Sentinal HL key.
- Restart server.
- Installed drivers of HASP 4 for UBS dongles (1C:Enterprise 8 folder in All programs and then in Advanced folder click Install HASP Device Driver)
- Installed HASP HL License Manager

But This error "HASP not found (-10)" has been encountered when i started License Manager on Windows Server 2008 R2 Standard.

What i need to do?

Thank you!

Edited: Tran Thang - Aug 11, 2014 11:01 PM
 
#4
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Timofey Bugaevsky
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Try to remove all USB keys, uninstall and install all HASP drivers and install HASP license manager as a service. After that plug USB keys in.
Also make sure, that the firewall does not block HASP.
To see keys use Aladdin monitor, which can be found in Addition 2 usb license key in one server topic.

 
#5
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Thank you!

I resolved the problem.

 
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