Android 9 upgrade issue

Discussions regarding 1C:Enterprise for mobile devices with Android, iOS, or Windows Phone.

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Burak Can ERKOÇ	#1 People who like this: 0 Yes / 0 No Jan 18, 2019 06:51 AM
Just came Rating: 1 Joined: Feb 17, 2015 Company: MEGASOFT TEKNOLOJİ A.Ş.	Hello We have been updated a Samsung S9 phone to a Android 9 version and 1C is not working simply giving an error and not opening However we have tried in an other phone which is factory installed Android 9 version and it is working. (Phone is Huawei Mate 20 Pro) Same applicable for Huwaei phone update Android 8 to 9 which does not work Thanks in advance Burak Can Erkoc

Vladimir Gurov	#2 People who like this: 0 Yes / 0 No Jan 21, 2019 02:08 AM
Interested Rating: 16 Joined: Dec 4, 2017 Company:	Dear Burak Can ERKOÇ, For mobile devices where you experience troubles with running 1C:Enterprise mobile platform after upgrading the operating system, please specify the exact and full information on: - device model - new Android version installed Best regards, Vladimir Gurov 1C Company support team

Burak Can ERKOÇ	#3 People who like this: 0 Yes / 0 No Jan 21, 2019 03:47 AM
Just came Rating: 1 Joined: Feb 17, 2015 Company: MEGASOFT TEKNOLOJİ A.Ş.	Dear Vladimir Samsung S9 SM-G960F/DS is the model and Android version is 9 One UI version 1.0 Thanks Burak

Vladimir Gurov	#4 People who like this: 0 Yes / 0 No Jan 21, 2019 05:37 AM
Interested Rating: 16 Joined: Dec 4, 2017 Company:	Dear Burak Can ERKOÇ, Also, please let us know the version of 1C:Enterprise mobile platform you use on the mobile device. Best regards, Vladimir Gurov 1C Company support team

Burak Can ERKOÇ	#5 People who like this: 0 Yes / 0 No Jan 22, 2019 01:05 AM
Just came Rating: 1 Joined: Feb 17, 2015 Company: MEGASOFT TEKNOLOJİ A.Ş.	Hi Vladimir Mobile 1C application version is 8.3.12.60 Regards, Burak

Vladimir Gurov	#6 People who like this: 0 Yes / 0 No Jan 23, 2019 02:00 AM
Interested Rating: 16 Joined: Dec 4, 2017 Company:	Dear Burak Can ERKOÇ, Please be informed that 1C:Enterprise mobile platform supports Android 9 starting from 8.3.12.93. Best regards, Vladimir Gurov 1C Company support team

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