Keybord Problem on Windows 8.1 Lenovo Tablets

Hello,
We are using ;
1C:Enterprise 8.3.5.1248
Server : Windows 2008 Standart (Turkish)
Database : MS SQL Server 2008 Standart
Client : Windows 8.1 (Lenovo Tablet)  (Turkish)

On tablets we can not use "i" button. You can see at attached file. (Turkish keyboard)

Attached Files

Download WP_20141225_14_51_52_Raw.jpg (308.43 KB)

Hello, Ali OZCAN.

Thank you for the information. I had to escalate this issue to the higher support level. And will inform you when receive an answer to your question.

Hello, Ali OZCAN.

Is this problem specific for tablets only or you can reproduce this problem on PC as well?

Also please provide a screenshot that you can enter this symbol in some other application on that device.

We are investigating this issue.

Hello,
I didn't try on PC, but I solved the problem. I changed keyboard type

Can you provide steps for other users to solve this problem, please?

I provide steps below;

Attached Files

Download WP_20141231_12_47_12_Raw.jpg (412.1 KB)

Download WP_20141231_12_47_27_Raw.jpg (464.47 KB)

Download WP_20141231_12_47_45_Raw.jpg (429.86 KB)

Download WP_20141231_12_47_59_Raw.jpg (449.52 KB)

Download WP_20141231_12_48_39_Raw.jpg (289.7 KB)