MSI Error 1:2711 2:Tr



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#1
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Joined: Oct 30, 2012
Company: DND YAZILIM LTD.

Hello,
I am trying to install 8.3.6.2014
My version is : 8.3.5.1517

But I can not install 8.3.6.2014
I attached error page

 
#2
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Company: 1C Company

Hello, Ali OZCAN.

Please try 8.3.6.2041 do you have the same problem with it?

1C Company support team
 
#3
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Company: DND YAZILIM LTD.

I tried 8.3.6.2041, but still same problem...

 
#4
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Thank you for the information. I'm trying to reproduce the issue.

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#5
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Hello, Ali OZCAN.

To understand what causes this problem, we need setup logs. To get them, please execute following command in the installation files folder:

setup.exe /debuglog c:\temp\log.log

After this, please send c:\temp\log.log file to int@1c.com so we could assist you.

1C Company support team
 
#6
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Hi!
I have a same problem, but instead "Tr" - "German".
Was this problem solved?

 
#7
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Hello, Alex Linchuk.

To understand what causes this problem, we need setup logs. To get them, please execute following command in the installation files folder:

setup.exe /debuglog c:\temp\log.log

After this, please send c:\temp\log.log file to int@1c.com so we could assist you.

1C Company support team
 
#8
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Hello everyone,

I don't know why is effect this msi error and my sollution each other, but İf you'll delete conf.cfg file in
C:\Program Files (x86)\1cv8 path this problem disappear.

Timofey, Could you explain it to us?

 
#9
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It's working! :D
Thank you very much!

 
#10
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Hello, Mehmet Tuğrul SARIÇİÇEK.

Thank you for the workaround.

I was asking for the log file to clarify the situation. Unfortunately I can't say what is wrong without it.

1C Company support team
 
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