Web Client File Operations

The 1C:Enterprise developers forum

#1
People who like this:0Yes/0No
Active user
Rating: 2
Joined: Jan 29, 2013
Company: EMS Teknoloji

Hi 1C,

Adding files to the web client. However, the inserted file does not open. I've also tried Firefox, Chrome and Explorer. Also added to the 1C plugin during file insertion. Can you help me?

 
#2
People who like this:0Yes/0No
Administrator
Rating: 20
Joined: Dec 4, 2017
Company:

Dear Burak Uyanık,

What version of 1C:Enterprise platform do you use?

Best regards,
Vladimir Gurov

1C Company support team
 
#3
People who like this:0Yes/0No
Active user
Rating: 2
Joined: Jan 29, 2013
Company: EMS Teknoloji

Hi Vladimir,

I'm sorry for the late reply.
1C: Enterprise platform version 8.3.13.1644

 
#4
People who like this:0Yes/0No
Administrator
Rating: 20
Joined: Dec 4, 2017
Company:

Dear Burak Uyanık,

Could you please record a video of your actions on adding files of various formats and trying to open them and send this video to us?

Best regards,
Vladimir Gurov

1C Company support team
 
#5
People who like this:0Yes/0No
Active user
Rating: 2
Joined: Jan 29, 2013
Company: EMS Teknoloji

Hi!

Dear Vladimir Gurov

1C works as web client.

Download EMS.mp4 (0.62 MB)
Edited: Burak Uyanık - Feb 26, 2019 03:53 AM
 
#6
People who like this:0Yes/0No
Administrator
Rating: 20
Joined: Dec 4, 2017
Company:

Dear Burak Uyanık,

Thank you for the video. Now we can see what happens from the user perspective.

To be able to locate the root cause of the issue, we need a copy of the infobase (.dt file) where this behavior can be reproduced.

Best regards,
Vladimir Gurov

1C Company support team
 
Subscribe