Vladimir, I am 99% sure that they does in this particular situation. When my client called me saying that because of background jobs he gets no licence problem, I also replied that they do not occupy client licenses. We double checked and yes, they do! If I had 7 background jobs active (hanged) the system solo permitted 3 clients to be connected. We were able to reproduce the issue several times and always number of hanged background jobs plus number of clients toped at maximum licenses available for this server (10).
it is our client server, so it is not very debugable by mi, but I will try. Could you please be so kind and provide me the option I should configure in config files to view license use at technological log.
Also, when you notice that hanging background jobs presumably occupy client licenses, save the list of cluster sessions and send it to us.
To do this, in the 1C:Enterprise server cluster console, navigate to Console Root > 1C:Enterprise 8.3 Central Servers > Clusters > your_cluster > Sessions, then select Export list from the context menu, and save the resulting list to a file.
Vladimir, I reviewed your log file and it includes all the events. This log file could be huge in size, could you please ask developers what exactly they want to investigate and prepare log configuration file for that.
Vladimir, it is a linux-based server. I can not sel ect Create dump from the context menu. Actually it does not even have graphical interface, so no menu at all.
I can see fr om the data I have sent you that it should not occupy license. But I am 100% sure that total quantity of background jobs + quantity of users connected when I starting receive "no license available" is always 10 (client have 10 client license). Verified several times.